Crisis management is typically a reactive approach to maintain an organization's normal operations during a period of major issues or crisis. It involves adjusting procedures to ensure efficiency and stability, and that employees are able to keep doing their work while maintaining high morale.
Crisis leadership, on the other hand, covers all that is required as part of crisis management, while keeping an eye on the organization's business strategic objectives, preserving its core values, and prioritizing the needs of key stakeholders, to ensure positive public perception. Focuses more on incorporating them into the crisis plan.
Hence, the ability to exercise crisis leadership first requires a solid crisis management plan.
Be Prepared for Anything: Crisis Leadership Training for the Modern Leader
This workshop aims to help participants understand how to be on top of any crisis. Participants will identify ‘minefields’ and develop approaches to maintain or even increase confidence in the organisation.
The key is to have a crisis plan that has pre-approved as much of the decision making as possible prior to any crisis, so when it hits, leaders can focus on taking action and leading the organisation.
